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Join the Support Squad for a Leading Streaming Service!
Are you fluent in Danish and ready to bring your tech-savvy charm to the world of entertainment? We’re looking for a customer hero who’s ready to make a difference.
Be the friendly voice (and keyboard) assisting customers via phone, email, and chat
Provide top-tier technical support for a global streaming platform
Solve contract and billing questions with speed and precision
Handle complaints with empathy, professionalism, and a touch of magic
Support both B2B and B2C clients—first and second-line inbound calls
Make outbound calls for admin tasks like feedback collection and payment reminders
REQUIREMENTS
What You Bring to the Table
Danish at C1 level (spoken & written)
English at B2 level
Solid tech skills—MS Office, browsers, and general computer know-how
Positive vibes and a love for connecting with people
A natural flair for soft selling and upselling
OFFER
???? Salary that speaks volumes: 11,000 PLN gross per month
???? Relocation package: transport + 4 weeks of accommodation!
???? Training that empowers: A fully paid 2-week onboarding program blending “learning by doing” with the guidance of your own dedicated training buddy
???? Language boost: Training in English or Danish, followed by upskilling and placement in the department that suits you best
Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.
Embrace an international and diverse work environment that broadens your horizons.