Customer Service Agent with German

Are you fluent in German and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at WeDoSupport on a fully remote basis.

‍

✅ Main Responsibilities:

✔️ Deliver exceptional support to our customers via email and live chat, primarily in German.

✔️ Process inquiries with attention to detail and content.

✔️ Proactively identify clients' needs and suggest effective solutions.

✔️ Prioritize customer satisfaction by exceeding expectations.

✔️ Collaborate closely with our team to enhance and streamline processes.

✅ Requirements:

✔️ Proficiency in both written and spoken English and German.

✔️ Proactive attitude with a knack for customer support and sales.

✔️ Excellent communication and negotiation skills.

✔️ Strong attention to detail.

✔️ Previous experience in a support role is advantageous.

‍

✅ Why join us? We offer:

• Up to 50% monthly bonuses;
• 24 days of vacation per year;
• 6 days of paid sick leave;
• Language classes (partially paid for by the Company);
• Birthday, wedding, and newborn gifts;
• Career growth opportunities (promotion to Mid and Senior agent).

And much more, tailored to support and enhance your life and career!