DESCRIPTION
Customer Service Representative role based in Guadalajara, Mexico
About the Role:
We are looking for a motivated problem-solver & multi-tasker with computer & online navigating capability, who can actively engage with customers while providing them with the best solutions.
Requirements:
- High School Diplomat
- At least one year of proven experience in Customer Service/Client services
- Advanced proficiency in English (written & verbal)
- Available for a full-time role
Maximum Salary: 21,000 Mexican Pesos (Gross)
Location: Tata Consultancy Services 3 Parque Industral Edificio 3 Colonia, Av. Camino al ITESO 8900, Pinar de la Calma, 45080 San Pedro Tlaquepaque, Jal., Mexico
Benefits:
- Life insurance
- Health insurance
- Dental Plan
- 12 days of vacation (increase in days according to law)
- 25% Prima Vacational
- 30 days of Christmas
- Bonus. $590 pantry vouchers (delivered on a card),
- TCS Cares – free professional helpline (24x7) that provides psychological, legal, social, and financial assistance
- TCS Learning Portal access – Online courses and Live trainings
- International experience opportunity
Bring Your Buddy – special bonus for each successful hire you refer, Gems – Recognition for performance, Xcelerate – Free Career Mentoring Platform, PTU [profit sharing - as per law]
SKILLS
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