Customer Support Agent (Vietnamese Speaker)
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DESCRIPTION
We’re an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!
Are you fluent in Vietnamese and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at WeDoSupport!
💼 Your Shift
Working Hours: 09 AM - 18 PM, 14 PM - 23 PM and 17 PM - 02 AM which is rotating each week
Work setup: fully remote
What We’re Looking For:
- Proficiency in both written and spoken Vietnamese and English.
- Proactive attitude with a knack for customer support and sales.
- Excellent communication and negotiation skills.
- Strong attention to detail.
- Previous experience in a support role is advantageous.
REQUIREMENTS
- Communication with customers through online-chats, e-mails
- Maintain prompt and empathetic attitude towards customers
- Acknowledge and resolve customers’ complaints
- Knowing our products inside and out so you can answer the questions
- Ensure satisfaction of the customer and provide professional support for customers
OFFER
- Working in dynamic European company
- Competitive Remuneration
- Flexible work hours (shifts)
- Ability of career and professional growth within the company
- International team
SKILLS
ARE YOU THE PERFECT CANDIDATE?
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