Customer Support Representative – Czech, Slovak & English

Location: Sofia, Bulgaria

Salary: €1,534 gross per month

About the Role

Are you fluent in Czech and Slovak, with a good command of English? Join our international team in Sofia, Bulgaria, as a Customer Support Representative and become part of a supportive and dynamic working environment.

No previous experience in customer support is required. We provide fully paid training to help you develop the skills and confidence needed to succeed in the role.

Key Responsibilities

Respond to customer enquiries by phone and email.

Provide accurate, clear, and complete information to address customer requests.

Identify and understand customers’ needs to ensure a high level of satisfaction.

Deliver professional and friendly customer service.

Contribute to a positive customer experience and collaborate with colleagues across the team.

Requirements

Fluency in Czech and Slovak.

Good command of English.

Excellent communication and interpersonal skills.

A customer-focused attitude and willingness to learn.

No previous experience required.

What We Offer

Competitive salary of €1,534 gross per month.

Financial support with relocation to Sofia.

Fully paid training.

Stable employment and opportunities for career development.

Additional health insurance.

Access to more than 50 benefits and services.

A positive, international working environment.

Ongoing support, training, and professional development.

Employee referral bonuses.

Good command of English.