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Relocation package

Included

Company

TELUS Digital Europe

Experience

Entry level

On-site

DESCRIPTION

TELUS Digital Europe is looking for passionate player support specialists for Riot Games.

Join our growing TELUS team supporting League of Legends, VALORANT, Legends of Runeterra, and TfT - get the job you will enjoy!

A typical day:

Help out our players with any issues they might have via tickets and chat
Provide the best player experience with a case-by-case player-oriented approach
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Work with a passionate team of gamers to give our support experience a player-to-player feel

REQUIREMENTS

You have:

Fluency in English
Player empathy and understanding of a player’s perspective when tackling their issue are required
Understanding of Player Support
Gaming experience - if you have played games and you can relate to a player’s concept, community, and mindset it will be considered an advantage
Desire to help the players as best as possible and to contribute to the team’s success

OFFER

Our Benefits:

Work from Home opportunity
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses

We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? APPLY NOW!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building and delivering next-generation digital services, AI solutions, customer experience and much more. The company's primary focus is strict adherence to all our clients'procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

SKILLS

Problem-Solving

Czech

English

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