DESCRIPTION
Are you fluent in Czech and ready to start a new career in Greece? Then we have a sunny opportunity for you as a Customer or Technical Support agent.
The Company
Our client is an outsourcing company with a giant network of multiple offices located in 76 countries that serve a total of 160 markets. They pride themselves on being one of the best in the world at what they do: Customer Care Services! They constantly invest in research and development to get a deeper understanding of customers’ thoughts, behaviors, and needs.
The Position
As a Customer Service Agent based in Greece, you will work together with your team to handle customer inquiries with empathy, efficiency, and professionalism. After completing the initial on-site training in Athens, you will continue working from the office location assigned to your project.
The role involves handling and responding to end-users’ requests through multiple contact channels, including phone, email, and chat. You will be responsible for building and maintaining strong customer relationships by addressing questions and concerns promptly, while also performing accurate data entry and working with various internal software systems.
REQUIREMENTS
Fluent Czech, upper-intermediate English
Customer support experience
Proficient technical support knowledge
Positive & flexible attitude
Ability to deal calmly with a frustrated customer
Willingness to learn
OFFER
Relocation package that includes airplane tickets, 2 weeks free accommodation, agency support to find a new place to stay, taxi from the airport
Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.
Paid trainings to keep you up to date on products and procedures
In-house doctor and medical insurance
Excellent career advancement opportunities
International working environment
Why work in Greece?
A few reasons you should start your career in this Mediterranean country: One of the richest countries historically and culturally speaking. It is a blessed country for the weather it has. The cost of life is interesting. Although it is not the cheapest country to live in, you can easily afford to go to restaurants, bars, cafes, etc. And find good prices for accommodation. Companies are hiring, and great conditions are being offered to those willing to relocate.
Interested? Apply now!
Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure their dream jobs.
SKILLS
Problem-Solving
Resilience
Organization Skills
ARE YOU THE PERFECT CANDIDATE?
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