Danish-speaking Customer Support Advisor to lovely Porto!

Porto,
Portugal

Mandatory
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DESCRIPTION
We are seeking a highly motivated individual to join the Customer Support Team for a world-famous delivery company. The position is based in beautiful Porto, the second biggest city in Portugal! As a Customer Support and User Enablement Representative, you will have the unique opportunity to play a critical role in providing top-notch assistance to our Norwegian customers and troubleshooting delivery issues.

Our client is a global community of customer experience experts. They are curious, driven, lifelong learners committed to some of the world’s most beloved brands. We are looking for a Danish Technical Support and User Enablement Expert who loves helping others, is passionate about excellent customer service, and has a true interest in technology and AI. This is the perfect opportunity for a dedicated and enthusiastic individual to join their team.
REQUIREMENTS
  • Native or fluent in Danish;
  • Intermediate English skills (B2+) – written and spoken;
  • Experience in customer support is a plus;
  • A positive attitude and the ability to handle stressful situations;
  • Active listening skills and strong interpersonal abilities to build rapport with customers;
  • Resourceful and creative in finding solutions and workarounds
OFFER
Our client fosters an international and inclusive environment where you’ll feel supported, encouraged, and welcome from day one. They are committed to your growth and success:
  • Cutting-edge technology – Work at the forefront of innovation with the latest tech products and advancements.
  • Career growth – Benefit from robust professional development programs, mentorship, and opportunities to advance within their dynamic customer experience team. This is your chance to grow in a fast-paced and evolving industry.
  • Make a real impact – Directly improve users’ lives by solving technical challenges and helping them maximize the value of their devices. Your contributions will make a meaningful difference.
  • Additional employee benefits.
SKILLS
Customer Oriented
Active Listener
Resourceful

ARE YOU THE PERFECT CANDIDATE?
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