Dutch Customer Care Assistant - Join Proximus in Bulgaria

Sofia,
Bulgaria

Mandatory
Optional
Advanced
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DESCRIPTION
Working at Proximus offers you the chance to learn more about digital opportunities. You will then share this knowledge with the customers of this telecoms company. You can work as a service employee, customer service employee, customer advisor or service specialist. The career opportunities are diverse, but together we work towards a common goal: opening up a world of digital possibilities so that people work faster and smarter.
Service employee
In this position, you will solve technical problems and be the hero of the day. Proximus customers contact you with various questions. One question you can expect is, for example, connecting television and internet. After customers have spoken to you, they hang up the phone with a satisfied feeling. In this position, you get the chance to expand your technical knowledge. Talk about a win-win situation!
Customer Service Assistant
If you are looking for variety in your work, this is the job for you. In this role, you will receive a variety of questions and requests. Problems with the internet connection or a customer looking for a new provider? Here you respond effortlessly!
REQUIREMENTS
  • Native speaker or fluent in Dutch
  • Good command of English
  • Excellent communication and interpersonal skills
  • Customer-oriented attitude
  • Ability to work in a fast-paced environment
  • Previous experience in customer service is a plus
OFFER
  • Competitive salary and performance bonuses
  • Comprehensive training programme
  • Relocation assistance and support
  • Health insurance and other benefits
  • Opportunities for career growth and development
  • Vibrant and international working environment in Sofia
  • We look forward to welcoming you to the Proximus team in Sofia!
SKILLS
Detail Oriented
Customer Service
Communication
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