Dutch Customer Advisor

Greece

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DESCRIPTION
Location: remote from Greece

Role: Dutch speaking Customer Advisor

Salary:  EUR 1350 gross p/m (paid 14 x per year) plus EUR 100 gross on meal vouchers plus up to 10% performance bonus

Hours: 40 hrs per week Monday to Friday 09:00 – 17:00 or 10:00 – 18:00


The company

Our client is a leading provider of customer experience solutions, offering innovative and scalable services to global brands. Operating in a dynamic and multicultural environment, the company specializes in customer support, technical assistance, and digital engagement, delivering high-quality service across various industries. With a strong commitment to professional growth, employee well-being, and operational excellence, the company fosters a collaborative and inclusive workplace in Athens, Greece.

The Role

As a Customer Advisor you will represent a leading global buy now, pay later and payments provider. You will support customers via phone, email, and chat. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach to ensure an outstanding experience.

Responsibilities

  • Handle inbound customer inquiries via phone, email, and live chat.
  • Provide timely, accurate, and friendly support to resolve customer issues.
  • Assist with order inquiries, account management, and general troubleshooting.
  • Identify and escalate complex issues to the appropriate department when needed.
  • Maintain accurate records of customer interactions and follow up when necessary.
  • Work collaboratively with the team to improve processes and customer satisfaction.


REQUIREMENTS
We are looking for candidates who have: 

  • Fluency in Dutch
  • Intermediate English
  • Excellent communication skills, both verbal and written.
  • Excellent problem solving skills
  • Good internet connection
OFFER
Salary, benefits and relocation package


  • Competitive salary and job stability.
  • Fully paid training and ongoing professional development.
  • Permanent contract with long-term career prospects.
  • Private healthcare benefits.
  • Opportunities for continuous learning and career growth.
  • A diverse, inclusive, and engaging work environment.
  • Wellness programs including on-site fitness facilities and personal training.
  • A vibrant, multicultural setting with initiatives to foster team spirit and collaboration

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com
SKILLS
Customer Service
Problem-Solving
Administration
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