DESCRIPTION
What will you do?
- Log all inbound and outbound contacts and update customer records
- Perform technical troubleshooting with customers
- Support customer orders by providing relevant information
- Track and follow up on cases to ensure timely resolution
- Build strong, professional relationships with customers and show empathy
- Identify opportunities to up-sell and cross-sell
REQUIREMENTS
Candidate profile
- Native-level Dutch with fluent English (C1)
- Willingness to work in Lisbon, Portugal
- EU citizenship or valid Work VISA
- Proactive attitude and excellent communication skills
OFFER
Employer offers
- Excellent relocation support: flight ticket, permanent accommodation, and local support
- Extra payment for night shifts, overtime, Portuguese holidays, and Sundays
- Ongoing paid training with the latest technologies
- Private and public health insurance
- In-house doctor
- On-site canteen
- Dedicated employee relations team for cultural integration
- Fun team activities and social events
- Exclusive employee benefits and discounts
SKILLS
ARE YOU THE PERFECT CANDIDATE?
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