DESCRIPTION
About IntouchCX
IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.
We’re launching a brand new campus in Athens, Greece, and we want you to be a part of this exciting opportunity and grow your career with us!
About the Job
Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands?
Our French Speaking E-commerce Customer Support Advisors are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.
REQUIREMENTS
Working as a French Speaking E-commerce Customer Support Advisor You Have:
- French/English Bilingual is a must.
- High school diploma (or equivalent)
- 6 months – 1 year of customer service experience
- Call center experience (strong asset)
- Effective communication skills
- The ability to sit for long periods of time
- Proven track record of being incredibly resourceful and finding solutions even when there is no clear path.
ARE YOU THE PERFECT CANDIDATE?
