Helpdesk Support with French

Are you interested in the field of IT and can speak French? An international company in Brno is looking for a new member for its technical support team. You would work as a 1st Level of helpdesk support and would be the first point of contact for French-speaking employees of the company for tech-related issues.

You do not need any experience from IT, what matters is your level of French, communication skills and willingness to learn. This role is a great opportunity for someone who wants to start the career in IT!

What will you do?

• Be part of the 1st level technical support team
• Solve issues related to PCs, printers, emails, etc.
• Communicate via ticketing system (email and phone) with the company employees
• Communicate regularly with other team members and IT teams.

• Proficient level of French (B2/C1) and English (B2/C1)
• Good communication skills
• General IT knowledge (desktop, or Windows, or Citrix, or MS Office) and interest in further learning
• Experience is not required (you can replace it with your motivation ???? )
• Advantage: Previous experience from similar role

Benefits:

• 5 weeks of vacation
• Occasional working from home option
• Salary bonus
• Meal vouchers, regular fruit days
• Multisport card & cafeteria system of flexible benefits
• Pension contribution
• Mobile phone with company tariff for personal use
• Language courses
• Training courses (technical and soft skills courses)
• Relax area and a terrace
• Opportunities to grow

Location: Brno, Czech Republic

Working hours: Mon-Fri, shifts between 7am – 6pm (no night shift)

Starting date: Negotiable

Please apply with your CV in English, if you are interested in the offer.

Looking forward!

Veronika Vrbková