DESCRIPTION
Kickstart Your Career in Gaming Support – French Speakers Wanted!
Do you want to be part of one of the world’s most recognized tech brands and deliver top-notch support in the gaming industry? Our client is looking for French-speaking Back Office Gaming Support Specialists to join their team in Sofia, Bulgaria!
About the Company
Our client is a global leader in technology and digital services, supporting the world’s top brands with innovative customer experiences. Operating in over 70 countries, the company specializes in digital content, analytics, and customer support. With cutting-edge tools, world-class training, and strong career opportunities, it fosters inclusivity, growth, and continuous innovation.
What You Will Do
- Assist players with issues they encounter or report.
- Ensure an exceptional player experience with every interaction.
- Capture the voice of the players and share feedback with the appropriate teams.
- Collaborate with colleagues to continuously improve processes and efficiency.
REQUIREMENTS
- Fluency in French and good command of English.
- Passion for gaming — you’ve played and understand the community and mindset.
- Strong player empathy and the ability to see issues from the player’s perspective.
- Understanding of player support practices and willingness to learn.
- Motivation to help players and contribute to the team’s overall success.
OFFER
- Relocation assistance to Sofia.
- 24/7 flexible working hours.
- Fully paid training.
- Stable employment with clear career development opportunities.
- Attractive salary package.
- Additional health insurance.
- Access to 50+ benefits and services to choose from.
- Positive, international work environment with continuous support and learning.
- Employee referral bonuses.
Life in Sofia
As Bulgaria’s capital, Sofia combines modern living with historical charm. With affordable costs of living, great public transport, and a growing international community, it’s a great place to live and work. Surrounded by scenic mountains and rich culture, you’ll enjoy a vibrant lifestyle while growing your career in a flourishing tech hub.
Ready to Level Up?
If you’re passionate about gaming and want to turn it into a career, apply now and join a team that values your skills and passion!
SKILLS
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