French Customer Advisor, home-office in Greece!

Mandatory
French
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DESCRIPTION

Work with a Global Leader in Customer Experience Management
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. If you are a near-native French speaker looking for a new challenge in Greece, we have an exciting opportunity for you.

Responsibilities:

  • Provide technical support and assistance to customers via calls, emails, and chats
  • Troubleshoot technical issues and guide customers to effective solutions
  • Act as a brand ambassador, staying informed about product updates and troubleshooting techniques
  • Maintain accurate records of customer interactions and solutions provided
  • Collaborate with internal teams to escalate complex issues when needed
REQUIREMENTS

Requirements:

  • Near-native level in French
  • Good communication skills in English (B2+ level)
  • Exceptional communication and soft skills, as well as problem-solving skills
  • Computer knowledge and tech savviness
  • Ability to multitask, adapt to changes, and work independently and as a team member
  • Prior customer support experience is an advantage
OFFER

What We Offer:

  • Complete relocation support, including flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, and real estate fee covered by our company
  • Competitive monthly salary with 2 extra salaries per year
  • Numerous benefits and discounts
  • Professional growth and development opportunities
  • Free Greek language courses
  • State-of-the-art premises located close to the center of Athens, providing a great working environment with relaxing break areas 

About Greece 
Greece offers a unique blend of rich history, stunning landscapes, and a welcoming culture—all with one of the lowest costs of living in Europe. Enjoy a Mediterranean lifestyle, beautiful weather, and a vibrant expatriate community while working remotely! 

About Multilingual Jobs Worldwide 
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs. 

SKILLS
It Skills
Attention To Detail
Crm Systems

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