French Customer Service - Remote in Portugal

French Speaking Customer Service - Remote in Portugal

We are seeking an experienced French-speaking customer service agent to join our team and provide excellent customer support for one of the largest entertainment companies in the World. 

Benefits:

• A Monthly Gross Salary of € 890,00 x 14 months
• A Monthly Meal allowance of up to € 167,00 - €7,23/Day
• A Monthly Performance Bonus of up to €100,00
• Full-time contract (40 hours a week)
• Relocation support and room provided by the company
• Industry award-winning training
• Private medical insurance
• 22 days paid holiday + bank holiday

Training: remote in Portugal and fully paid

Working Hours: Between Monday to Sunday – 08:00 - 21:00 – Rotational Shifts – 2 Days Off

Workplace: Remote in Portugal - though you must be below Coimbra

Starting Date: 07/06/2023

Responsibilities:

• Assist Customers through Social Media+ chat + phone + e-mail regarding different queries
• Query Types: Subscription, invoicing, tech troubleshooting
• Provide account and application support to Customers namely with regard to software functionality
• Provide accurate and real-time responses to the customers' inquiries
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Requirements:

• Native-level proficiency in the French language (written and spoken)
• EU passport or ID card
• Fluent English language skills
• You must have an EU Passport and be living in Portugal already

If you can speak French to a fluent C2 level and you reside in the EU, then this job opportunity is for you! Apply now for an immediate interview!

Not the role for you but know someone who may be interested? Refer them to us now for your chance to earn €250 if they secure permanent work! (T&Cs Apply).