Company

Foundever Portugal

Experience

Mid Level

Remote

100% remote country-based

DESCRIPTION

Come and work with us.

Do you want to contribute to healthcare and well-being around the world?

Are you French native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in sunny and happy Portugal?

So we have the perfect opportunity for you!

Your future project: join our French Nurse Customer Support team.

Abbott Diabetes Care create breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities.

As a customer service specialist in this project, your daily responsibilities will include:

Being part of a specialized team responsible for the patient support (through calls and emails)
You will offer guidance related to the latest diabetes treatment technologies, while contributing to improving patients quality of life
Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
Meet and exceed our customer service quality goals, compliance regulations and productivity targets
Create amazing customer experience that people value and we are proud of
Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

Graduated and experienced in Nursing (mandatory)
Native level of French (C2)
Intermediate level of English (at least B2) for training and documentation
Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
Analytical and problem solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
High-speed internet access and appropriate conditions for remote work
Must hold EU citizenship or valid work permit for Portugal
Be a local candidate or willing to relocate to Portugal

Benefits.

Competitive wages
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our EverBetter wellness program
Job stability
Life-long skills and experience
Excellent work culture

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Apply today!