French Pay Solutions Customer Service - Relocation to Lisbon

Join a global leader in technology and services that empowers top brands worldwide. This is your chance to be part of a dynamic team that offers cutting-edge solutions and makes a real difference. With a presence in over 70 countries and a culture of recognition, this company has earned accolades such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture.”

Their mission is clear: help businesses, bloggers, and creatives grow their online presence and succeed with innovative website solutions.

• Deliver exceptional B2B customer support through phone, email, or chat.
• Help business clients by identifying account holders, verifying account data, and offering tailored solutions.
• Handle both French and English inquiries while following regulatory and company guidelines.
• Ensure timely issue resolution and maintain top-tier support standards.
• Educate and guide clients to optimize their use of the platform and tools.

• Deliver exceptional B2B customer support through phone, email, or chat.
• Help business clients by identifying account holders, verifying account data, and offering tailored solutions.
• Handle both French and English inquiries while following regulatory and company guidelines.
• Ensure timely issue resolution and maintain top-tier support standards.
• Educate and guide clients to optimize their use of the platform and tools.

• Opportunity to live and work in sunny Lisbon, one of Europe’s trendiest cities.
• Work in a rotative shift schedule (Monday to Sunday, 24/7).
• Gain experience in the fintech and digital payment sector.
• Be part of a multicultural and dynamic work environment.
• Continuous training and development opportunities.
• Work on-site with a supportive, professional team.