German Business Travel agent to Bulgaria

Sofia,
Bulgaria

Mandatory
Optional
Mother tongue
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DESCRIPTION
Do you have experience in the travel industry? Join one of the world's leading organizations for business travel!

You will provide top-notch customer service to business travelers embarking on journeys around the globe. You’ll offer solutions for flights, hotels, train travel, and more—both before and during their business trips. Your support ensures they can fly seamlessly, arrive refreshed at their meetings, and return on time to their families and friends.

About the company
This global technology and services leader helps top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.

What will you do?
  • Provide professional customer support via phone for travel-related queries
  • Assist customers with flight, hotel, and train bookings
  • Offer solutions and guidance during all phases of business trips
  • Use travel booking systems and tools to manage customer inquiries
  • Maintain high service quality standards in line with company expectations

Candidate profile
  • Strong phone and verbal communication skills, with active listening
  • Fluent in German (spoken and written)
  • Proficient English for workplace communication
  • Experience in the travel, aviation, hotel, or related industries is a plus
  • Customer service or contact center experience is beneficial
  • Proficient typing and computer skills (MS Office)
  • Well-organized with strong analytical and decision-making abilities
  • Team-oriented with a positive mindset
  • Completion of secondary education

Employer offers
  • Competitive salary with additional earning opportunities
  • Generous relocation package: reimbursable flight and 2 weeks of hotel accommodation
  • Advanced training, including Travel GDS systems (Amadeus, Galileo, Sabre)
  • Modern and dynamic work environment with excellent employee facilities
  • Fully covered company health insurance
  • Commuter allowance and life insurance
  • Career development opportunities
  • Annual reward and recognition programs
  • Paid holiday allowance

Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
SKILLS
Customer Support
Computer Skills
English
German

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