German Client Services Administrator

Position: German Client Services Administrator

Location: Dublin

Salary: €30,000 + Bonus value between €1-2K per annum

Benefits: Excellent benefits including Pension, Healthcare + Dental, 25 days annual leave, free parking on-site/ travel cost scheme, and more

Type: Permanent Position. (Hybrid working model, 2 days in office + 3 days WFH after 4 weeks training on-site)

Hours of Work: Monday – Friday only (flexible start from 6am-10am). 40 hours per week

Abrivia Recruitment has an exciting opportunity within the financial services industry for a Client Services Officer with fluent German. This is an excellent opportunity to grow within a company and develop your career. In your role you will manage a portfolio of clients, providing administrative and interdepartmental support, and delivering high quality service. This is a fantastic opportunity for a candidate that feels comfortable in a client communication role, has excellent administration and attention to detail, strong organisation skills and excellent at multitasking.

Responsibilities of the Role:

• Ensure that excellent quality service is delivered
• Ensuring all correspondence is dealt with in a timely manner
• Working towards SLA’s
• Attend meetings, and taking minutes as required
• Manage business contracts and renewal schedules
• Be committed to learn and develop extensive product knowledge
• Multitasking on your daily workload
• Responsible for providing excellent customer service ensuring retention of clients and customer satisfaction

Requirements for the Role:

• Full fluency in English and German both verbal and written
• Previous experience in a customer focused role
• Strong communication skills (verbal and written)
• Ability to work under pressure in a fast paced environment
• Excellent multitasking and time keeping skills
• Previous experience of working in an office environment preferable