German Customer Advisor - Accommodation assistance in Cyprus
Limassol,
Cyprus
Mandatory
DESCRIPTION
Limassol, Cyprus (On-site work, not remote)
Assisting clients in their experience while using our partners platforms.
You will assist clients in the iGaming industry, handling inquiries primarily via live chat (three chats at a time) and email.
REQUIREMENTS
Work Hours & Shifts
Customer Support operates 24/7 with rotating shifts:
4 days work (08:00–16:00), 2 days off
4 days work (16:00–00:00), 2 days off
4 days work (00:00–08:00), 2 days off
Shifts rotate between 09:00 and 02:00, with 8-hour shifts
Flexible break options during an 8-hour shift:
3 × 10-minute breaks + 30 minutes
2 × 30-minute breaks
1 × 60-minute break
Breaks coordinated with the team leader
OFFER
Monthly salary: €1,500
Accommodation assistance of 300 so total of 1,800 euro per month.
A Bonus Up to €250 based on customer satisfaction and activity level.
Tax: No tax if annual earnings are below €19,500 in Cyprus
4 weeks of paid theoretical training + 4 weeks of practical training
Training test required for progression
Ongoing position with long-term career opportunities
Internal growth possibilities within the company
Great Work Environment
Available for candidates from abroad
Shared accommodation provided for 2 to 4 weeks
Rental allowance of €300 net per month for 12 months (for relocators)
Airport pick-up upon arrival
Two return flights per year to home country (up to €250 per ticket)
Additional Benefits
Team of 180 colleagues from 25 different nationalities
Serve 25 different iGaming clients
Vibrant and inclusive workplace
Relocation Support
Full medical insurance
Free lunch once a month
Social events and activities
22 holiday days per year
Training & Development-
SKILLS
German
Germany
Bachelor In German Language
Basic German
Fluent In German
German c2
Fluent in German C1
English To German Translation
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