German Customer Service Administrator

Job Title: German Customer Service Administrator  

Job Location: Dublin City South

Work Model: Hybrid options available

Contract: Permanent  

Abrivia are currently recruiting on behalf of a Leading Financial Services client based in South Dublin who are looking for a German speaker who would be interested in joining this fast-paced team. The ideal candidate would have a passion for delivering a high standard of customer service and an interest in the financial services sector.

Key Responsibilities

• Provide excellent customer care to internal & external clients.
• Build a positive and professional working relationship with colleagues internal and external partners.
• Ensure accuracy in all correspondence and update the system accordingly.
• Meet and exceed the conditions of company standards, ensuring that deadlines are met, guaranteeing customer satisfaction and retention
• Respond to customer enquiries efficiently and professionally and liaising with other departments for support to ensure sufficient response is delivered
• Other Ad hoc duties as required

Experience

• Full fluency in English and German both verbal and written. 
• Previous experience in a customer-focused role  
• Strong administration skills
• Strong communication skills  
• Ability to work under pressure in a fast-paced environment
• Excellent multitasking and time keeping skills
• Full Training provided.

If you are interested in this vacancy, please apply to Darren Geraghty or Emily Mason via the link below.