German-speaking Customer Advisor

Our partner in Sofia, Bulgaria is looking for a German-speaking Customer Advisor for an exciting new project. Are you not living in Bulgaria, but would you be open to relocate and immerse yourself into a new country and culture? Your relocation would be supported by our partner, and in your first weeks you can expect a professional training- and onboarding program.

The role of the consultant includes customer support via inbound calls, chat, email, and social media. You will act as a trusted advisor for our customers, providing accurate and efficient solutions to inquiries regarding their accounts, financial transactions, website navigation, and potential technical issues.

• Good command of English, both written and verbal.
• Willing to work in a shift-based system.
• Native- or fluent level German.
• Excellent communication skills.
• Organizational skills, analytical and ability to work independently.
• Work experience in Customer Service is an advantage, but not a requirement.

• Fully paid training and onboarding.
• Continuous training and up-skilling programs.
• Opportunities to promote internally within the first year.
• Professional Development and Career Navigation programs to map out the steps in your desired development.
• Additional benefits include: Health insurance, transport allowance, performance bonuses, additional paid leave for education, discounts, company events.
• Relocation support to Sofia, Bulgaria by our partner: accommodation and travel expenses.