German-speaking Customer Support for a famous car brand!

Athens,
Greece

Mandatory
Optional
Advanced
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DESCRIPTION

A wonderful opportunity for German speakers to work in Greece for one of the most famous German car brands!

 

Our multicultural client is searching for German speakers to join forces with their customer consultant team in Athens. With modern, bright offices, our client offers both the work and cultural experience!

Athens is a city brimming with interesting things to do. As one of the world's biggest tourist locations, Athens is filled with cultural experiences, no matter where you are! You can enjoy new foods, explore cultural areas such as Akropolis and the Dionysuis’ theatre. Maybe you want to enjoy Athens without having to treat it like a 7-day-crash-course? With a beach with crystal clear water and enormous sand areas? 

 

Sounds interesting? Let’s continue…

 

ABOUT THE ROLE:

Our client is an expert in cooperation between people, this gives them an edge over their competition in delivering great customer service at all areas.

They are a strategic partner for many well-known brands and are focused specifically on Customer service and Technical support.

As a customer service agent your role, together with your team, is to handle customer problems with empathy and effectivity. 

You will handle service through multiple channels such as Phone, Email and Chat.

REQUIREMENTS

JOB REQUIREMENTS:

  • C1 German and English in a conversational level.
  • Politeness, courtesy and good communication skills.
  • Time management and multitasking abilities.
  • Ability to work in groups.
  • Flexibility in working hours and ability to work in shifts.
  • Customer service experience. 
  • Experience in Finance & Banking desirable.
OFFER

WHAT IS IN IT FOR YOU:

  • Relocation package that includes: Airplane tickets, 2 weeks free accommodation, agency support to find a new place to stay, taxi from the airport.
  • Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.
  • Paid training to keep you up to date on products and procedures.
  • In-house doctor and medical insurance.
  • Excellent career advancement opportunities.
  • International working environment.
  • Company-organized festivals, parties, excursions etc. throughout the year.
  • Discounts for our employees all over Athens.
SKILLS
Good Communication Skills - Written And Oral
Fluent In German
Customer Support
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