German-speaking Service Desk Agent

Mandatory
English
German
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DESCRIPTION
Our leading IT provider partner company is building a new team for their project and they are looking for a German speaking Service Desk Agent  in Budapest.
  • Support the customers using your outstanding language skills
  • Handle the incoming phone calls, emails or requests in chat
  • Solve the requested IT-related issues of the customers
  • Contribute to maintaining and increasing the customer satisfaction level

REQUIREMENTS
  • High school diploma
  • Fluency in German and English
  • You can be a fresh graduate, experience in customer service or IT support is an advantage
  • Customer centered mindset and excellent communication skills

OFFER
  • Easily approachable office in Budapest, multinational environment
  • Language courses, trainings for lifelong learning
  • Competitive salary and benefits package
  • Long-term career development opportunities

SKILLS
Problem-Solving
It Skills
German
English
Helpdesk
1St Line Support
1St Level Helpdesk
1St Level Tech Support

ARE YOU THE PERFECT CANDIDATE?
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