
DESCRIPTION
Are you a motivated and enthusiastic native german speaker looking for an international challenge? Do you want to enjoy an exciting lifestyle in the sun of Barcelona?
Work as a German-speaking Technical Support Agent in beautiful Barcelona!
Tasks:
- Taking calls for customer questions, product issues and technical difficulties related to mobile apps, cloud software and associated hardware.
- Dispatching replacement parts
- Updating patient accounts via computerized systems
- Ensuring customer satisfaction
- Documenting and analyzing patient and product information
REQUIREMENTS
- Native level of German and business fluent English both written and oral. (Good knowledge of Dutch, French, Spanish or other European languages is an advantage).
- Experience in customer service/technical support and/or experience in the medical field
- In-depth knowledge of all Windows / Mac OS X operating systems and associated web browsers.
- Ability to take detailed information into the system and troubleshoot issues.
- Willingness to attend paid training of 3 weeks
OFFER
Preferred Qualifications:
- Technically proficient medical device troubleshooting skills;
- Education in technical or medical field
- More than 1 year of relevant technical support experience.
Conditions:
- Documents: Passport, NAF, NIE
- 1 hour break, 8 hrs/day + 1 shortday (7h)
- 3 weeks paid training
- Equipment provided from our company
- Contract: Indefinido from the first day, 1 month trial period
Multilingual Jobs Worldwide
We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.