
DESCRIPTION
- Review content such as videos, news stories, still pictures, political ads, and social media profiles
- Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
- Apply a content policy to digital content and execute handling procedures with consistency
- Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
- Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
- Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
- Adhere to security measures, confidentiality, and other project requirements in any way related to your work
REQUIREMENTS
- Native Italian speaker
- B2 English speaker so you can speak with your colleagues who may not be Italians
- Preferably have experience before as customer support in BPOs, or have an understanding what the BPO is
- Being okay with working 24/7 shifts
- Being OK with relocation to Thessaloniki and working from office
OFFER
- 14 salaries per year
- Internal development opportunities
- Relocation package
- Paid flight ticket
- 2 weeks of paid accommodation
- 350 EUR reimbursement real estate agency fee
Thessaloniki is the second-largest city in Greece, port and vibrant city at the north part of the country, with amazing beaches and weather all round the year!
SKILLS
Content Reviewing
Content Moderator
Customer Service
Customer Service/bpo
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