DESCRIPTION
- Review content such as videos, news stories, still pictures, political ads, and social media profiles
- Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
- Apply a content policy to digital content and execute handling procedures with consistency
- Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
- Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
- Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
- Adhere to security measures, confidentiality, and other project requirements in any way related to your work
REQUIREMENTS
- Native Italian speaker
- B2 English speaker so you can speak with your colleagues who may not be Italians
- Preferably have experience before as customer support in BPOs, or have an understanding what the BPO is
- Being okay with working 24/7 shifts
- Being OK with relocation to Thessaloniki and working from office
ARE YOU THE PERFECT CANDIDATE?
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