Italian Speaking Customer Support Specialist

Mandatory
English
Italian
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Join Epta International BSC as an Italian-Speaking Customer Support Specialist!

Are you passionate about helping people and ready to build a global career?
At Epta International BSC, we’re a world leader in commercial refrigeration solutions, delivering sustainable, cutting-edge products and exceptional service to our customers around the clock.

We’re now expanding our team and building an Italian-speaking Customer Support Team. Whether you already have experience or you’re a fresh graduate excited to start your professional journey, this is your chance to grow with an international company that truly values its people.

What You’ll Do
  • Provide top-quality support to our Italian-speaking customers via phone and email
  • Manage service requests, schedule maintenance visits, and coordinate technician activities
  • Log and track cases accurately in our internal systems
  • Communicate effectively with colleagues, subcontractors, and clients to ensure smooth operations
  • Collaborate across shifts to keep everything running seamlessly
 
Why Join Us
At Epta, you’ll join a new team that we are building from scratch - in a supportive international After Sales Customer Care Department that values innovation, teamwork, and growth.
We’ll give you the tools, training, and opportunities to develop your skills and build a rewarding career — all while contributing to a more sustainable future.
If you’re ready to take the next step in your career journey, we’d love to meet you!

Apply now and become part of Epta’s success story.
REQUIREMENTS
  • Near-native skills in Italian with at least intermediate English
  • Strong communication and problem-solving skills
  • Organized, detail-oriented, and proactive — even in busy moments
  • Comfortable working in a dynamic, multinational environment
  • Proficient with MS Office (Excel & Outlook); Salesforce experience is a plus
  • be located in Hungary or willing to relocate
  • Fresh graduates are encouraged to apply! Enthusiasm, curiosity, and a can-do attitude matter most
OFFER
  • A competitive salary with an extra benefit of monthly 105 EUR net
  • An extra holiday for your birthday on top of the annual leave provided by law
  • Hybrid work with 50% office presence + remote working from abroad once a year for up to 1 month
  • Full support with the documents you need to be able to work in Hungary (such as social security and tax number)
SKILLS
Problem-Solving And Interpersonal Abilities
Corporate Communication

ARE YOU THE PERFECT CANDIDATE?