Norwegian Customer Support Representative | Lisbon

Are you passionate about the Call Center area and providing outstanding customer service? This is the opportunity you've been waiting for! Join our team and be part of a group full of talent. We are currently recruiting highly communicative candidates with a strong team spirit! Our goal is to nurture qualified professionals to ensure top-notch service to our customers.

Konecta is a multinational company specializing in Business Process Outsourcing (BPO), handling tasks from front office and back office internal operations to the management of external agents' activities. Our focus on quality, excellence, and innovation reflects our commitment to society.

Key Responsibilities:

• Customer Support via phone and chat for Nordic markets.
• Efficiently manage customer inquiries and requests via email.
• Process and handle orders to ensure a seamless customer experience.

• Previous experience in a Contact Center environment (valued).
• Experience in customer-facing roles (valued).
• Excellent communication and persuasive skills.
• Resilient and able to handle challenging situations.