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Player Support for Riot Games Account with French & English

Mandatory:
DESCRIPTION

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate if you are based outside the country

TELUS International Bulgaria is looking for passionate player support specialists for Riot Games.

Join our growing TELUS team supporting League of Legends, VALORANT, Legends of Runeterra and TfT - get the job you will enjoy!

 

A typical day:

  • Help out our players with any issues they might have via tickets and chat
  • Provide the best player experience with a case by case player oriented approach
  • Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
  • Work with a passionate team of gamers to give our support experience a player to player feel

 

Sounds good, right?

REQUIREMENTS
  • Fluency in French and a good command of English
  • Player empathy and understanding a player’s perspective when tackling their issue is required
  • Understanding of Player Support
  • Gaming experience – if you have played games and you can relate to a player’s concept, community and mindset it will be considered as an advantage
  • Desire to help the players as best as possible and to contribute to the team’s success

ARE YOU THE PERFECT CANDIDATE?
Player Support for Riot Games Account with French & English