Company

Tech Mahindra

Employment type

Full time

Salary

From 21,700 to 22,400 € gross / year

Experience

Entry level

On-site

DESCRIPTION

We are currently looking for a Quality Assurance Analyst for our project:

The primary objective of the Quality Assurance Analyst is to be a SME

(Subject Matter Expert) for quality guidelines and review / rate various types of content, which

could be audio, video, text, photos, and provide ratings on their individual judgements /

decisions, restricted within the options being provided as per the task guidelines with written

explanations to support their ratings and help improve rater quality over time.

Role / Responsibilities:

To be a SME ( Subject Matter Expert) for quality guidelines;
To evaluate and rate multiple types of content which could be audio, video, text, photos, and provide ratings with written rationales on their individual judgements / decisions restricte within the options being provided as per task guidelines;
Participate in calibration sessions with the team and included stakeholders for the workflows as per instructions from the team lead;
To do Peer audits as a part of the process model and also to assist in training as per need;
To coordinate with other team members for sharing best practices.

REQUIREMENTS

English C1;
University Degree (preferred);
Basic level computer handling skills (along with a typing speed of 25-30 words per minute);
Comfortable with G suite, especially Google Sheets;
Detail oriented, rigorous, analytical;
Excellent in verbal & writing skills with the ability to present reasoning in a clear, concise, and logical manner;
Strong sense of logical reasoning with decision making.

OFFER