job offers of fujitsu at Europe Language Jobs

Quality Manager with English (m/f/d)


Overview of tasks:

  • Leading, managing and motivating a team of Quality Analysts
  • Delivering insights to continuously improve and deliver outstanding customer experience across the program
  • Acting as a primary point of contact between Quality Analysts and our Business Partner
  • Assuring the standards of consultative sales by monitoring quality results and progress
  • Surfacing analytical insights to improve the experience of our advertisers with our team of digital experts
  • Implementing and driving quality process and structure
  • Responsible for the delivery of quality metrics on monthly and quarterly basis



We are looking for:

  • Preferred 3+ years’ experience in quality manager role or similar position
  • Fluency and excellent communication skills in English
  • Ability to influence other departments using data-driven analysis
  • Proactivity and ability to think “outside the box”
  • Good analytical skills and understanding of numbers
  • Good understating of Business terminology and acronyms
  • Excel and PowerPoint or Google suite skills
  • Networking platform active user
  • Can effectively present his department and the achievements externally and internally
  • Energetic and natural leader who can lead and motivate a team
  • Can express complex matters with simple words to both technical and non-technical audiences
  • Readiness to work from the office


Quality Manager with English (m/f/d)