
DESCRIPTION
The Compliance Operations team is the beating heart of our customer safety practices. As a Senior Compliance Associate, you’ll set our product compliance standards high and ensure we’re always meeting them, never settling for substandard. You’ll work closely with a wide variety of Amazon colleagues and external vendors. In this role, every day is an opportunity to learn more about the complexities of compliance and develop into a subject-matter expert.
Key job responsibilities
• Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures
• Classify products based on SOP (Standard of Operations)
• Follow SOP and instructions provided by managers
• Provides ideas for process improvements to enhance process efficiency, quality and customer experience
• Respond to stakeholders with guidance and flag any updates to Lead/Manager
• Training and mentoring other Associates
A day in the life
In your role as a Senior Compliance Associate, you will ensure that safety remains a priority for colleagues, vendors, and customers. Our Senior Compliance Associates are spread across the globe, from Krakow to Costa Rica. You’ll be a crucial point of reference across product compliance. From day one, you’ll be using your analytical skills and attention to detail to identify and address day-to-day risks, ensuring nothing is overlooked. You’ll always have safety on your mind, while building and maintaining positive relationships with vendors and colleagues. This role will see you facilitate effective communication, with everyone from leaders to new employees, so everyone understands their role in keeping operations running smoothly.
REQUIREMENTS
• English (B1/B2) and German (B1/B2)
• Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
OFFER
- Monday to Friday working hours
- Company benefits subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal vouchers and of course, career development.