Spanish Customer Service Representative

Exciting Opportunity in spanish market! Join a Dynamic Team in Lisbon

Are you ready to step into the dynamic world of fintech? We're on the lookout for a dynamic, detail-oriented Transaction Monitoring Analyst to join our team in sunny Lisbon!

For this role, you need to have a minimum 6 months experience in Transaction Monitoring, SAR narrative drafting or Compliance roles.

Your Responsabilities:

• Perform timely and accurate reviews on high risk consumers and potential sanction matches;
• Perform timely and accurate reviews of AML/CTF transaction monitoring alerts;
• Escalate any and all observations of deviations or unusual consumer behaviors indicative of money laundering/terrorism financing downstream for further investigation in a prompt and appropriate manner. 

• Native Spanish;
• Good knowledge of Portuguese (spoken and written);
• Previous experience in customer service roles (preferred);
• Ability to communicate clearly, empathetically, and effectively;
• Organization, responsibility, and team spirit – which skills do you consider most important in a job?
• Availability to work from 08:30 to 17:30, Monday to Friday.

• 6-month employment contract, renewable
• Base salary: 1000 € + 10€/day meal allowance, on card
• Initial and ongoing training
• Dynamic and multicultural work environment