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DESCRIPTION
L&L Europe Ltd is a successful international online casino operator with many high quality brands in our portfolio. We are growing and need your help to give players the best online support in the market.
Working on shift-basis, you will:
- Provide friendly, professional, and timely support to our players through live chat, email, and phone.
- Create, edit, and translate promotional content to keep our communications accurate and engaging.
- Review and validate customer accounts in line with company procedures and compliance requirements.
- Reach out proactively to players to offer assistance, resolve queries, and deliver an outstanding customer experience.
REQUIREMENTS
- A positive, friendly attitude and a passion for delivering excellent customer service.
- Fluency in Swedish and English, both written and spoken.
- The ability to manage multiple tasks while maintaining accuracy and attention to detail.
- A dependable team player with a strong sense of punctuality and reliability.
- Comfortable using computers, navigating multiple applications, and typing efficiently.
OFFER
- Competitive salary and benefits package.
- Relocation support for candidates moving to join our team.
- Free weekday lunches, plus complimentary coffee, fresh fruit, and beer at the office.
- Access to a company doctor for added peace of mind.
- Transportation provided after qualifying late shifts.
- Flexible shifts with some work-from-home days.
- Invitation to company events.
- A collaborative, multicultural workplace where you'll have the opportunity to grow and develop.
SKILLS
Good At Problem Solving
Excellent Typing
Team Player
Igaming
Work On A Shift-Basis
Phone/email/chat Expertise
ARE YOU THE PERFECT CANDIDATE?
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