Swedish-speaking Customer Support in Warsaw, Poland

Warsaw,
Poland

Mandatory
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DESCRIPTION
Do you want to work in the travel industry and support one of the most renowned airline companies in Europe? Our client is looking for Swedish-speaking Customer Advisors to join their team in Warsaw!

Join the customer service team of a major airline and assist passengers with bookings, flight changes, terminal information, and more. This position is on-site in Warsaw and includes a relocation package covering your flight and one week of shared accommodation.

About the company
The company is a global provider of business services, working with world-leading brands across more than 40 countries. The company delivers next-generation customer experience and business solutions to support clients in adapting to fast-changing environments. Known for its multicultural workforce and inclusive work environment, the company supports career growth and development with comprehensive training and global opportunities.

What will you do?

  • Assist customers with booking issues and inquiries
  • Support customers in rescheduling flights
  • Provide accurate information regarding flight schedules, terminals, and procedures
  • Deliver a high-quality customer experience in line with company standards
  • Ensure timely and effective resolution of customer queries
  • Communicate clearly and professionally in Swedish
REQUIREMENTS
  • Fluent in Swedish and proficient in English
  • Previous experience in customer service is preferred
  • Excellent communication and problem-solving skills
  • Ability to work on-site in Warsaw
  • Comfortable using computers and navigating digital tools
  • Positive attitude and a team-oriented mindset
OFFER
  • Relocation package (flight ticket + two weeks of shared accommodation)
  • International work environment with multicultural teams
  • Full training provided before starting the role
  • Opportunities for growth and internal promotion
  • Modern office setting located in central Warsaw
  • Supportive and inclusive company culture
SKILLS
Great People Skills
Problem-Solving
Independence

ARE YOU THE PERFECT CANDIDATE?
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