Swedish VIP Account Manager

We are looking for an VIP Account Manager with Swedish Language who will be responsible for retention of VIP customers and increase of their lifetime value.

Duties and Responsibilities:

• Being able to search and find for solutions of customers’ issues
• Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
• Monitor customers’ performance & behaviour in order to evaluate bonus crediting
• Ensure that products’ compliance is being followed according to relevant regulations
• Previous experience as a Sales agent will be considered as an advantage

• Proficiency in English and Swedish both written and spoken
• Proactive person with good support / sales skills
• Strong communication and negotiation skills
• Attention to details
• Previous experience will be considered as an advantage