Work in Tech & Social Media – French Customer Advisor Role

Lisbon,
Portugal

Mandatory
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DESCRIPTION
Workster is partnering with a leading BPO company to recruit French-speaking Customer Advisor for an exciting opportunity in Lisbon, Portugal. This is a great chance to begin your international career in a dynamic and supportive environment.

Location: Lisbon, Portugal (Remote work also available from Lisbon or Porto)
Languages Required: French (C2), English (B2–C1)

What We Offer
Competitive salary based on experience and performance
Monthly, quarterly, and holiday performance bonuses
Full relocation package: flight ticket, airport pickup and long-term accommodation
Full onboarding and training for the company and project
Career development programs and specialized training
Portuguese language lessons
International Mobility Program
Supportive, creative, and multicultural team

Additional Benefits:
Private medical and dental insurance
Life insurance
Subsidies for language courses and professional training
In-office gym
Flexible working hours and possibility to work remotely
Holiday gifts and social benefits
Computer and mobile phone for personal use
Coffee, tea, and beverages at the office

Your Responsibilities
Provide support to small and medium-sized businesses (SMBs) via live chat, email, and phone
Deliver professional customer service in both French and English
Support customers both pre- and post-sales for self-service products
Assist users with tools and products to improve overall customer experience
Identify common issues and trends and help advertisers resolve them

Requirements
Fluent French (C2) and good English (B2 minimum)
Willingness to relocate abroad
Strong communication skills and a customer-focused mindset
Goal-oriented, proactive, and collaborative
European Citizenship or Residence Card for Portugal

Recruitment Process
Phone interview with Workster recruiter
Online language test (French and English)
Interview with the HR company
Final interview with the client

This is your opportunity to begin an exciting international career in customer support in Portugal.
SKILLS
Problem-Solving
Customer Support
Communication
Team Work
Multitasking
Sales

ARE YOU THE PERFECT CANDIDATE?
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