
DESCRIPTION
Are you ready to elevate your career in workforce planning? We're seeking a talented Workforce Planning Junior Coordinator to join our team in Mosta, Malta. If you have a minimum of 2 years' experience in workforce management, data management, and call center operations, along with a solid understanding of routing and traffic management, we want to hear from you!
Position Overview:
- Location: Mosta, Malta
- Experience: Minimum 2 years in workforce, data management, and call center operations
- Salary: €20,000 annually + €1,000 Bonus (KPI-based)
- Working Hours: Monday – Friday, office hours
Requirements:
- Minimum of 2 years' experience in workforce, data management, and call center operations.
- Understanding of basic concepts of routing and traffic management.
- Knowledge of manual forecasting and scheduling is a must.
- Proficiency in MS Excel and MS Access is a must.
- Demonstrated excellent organizational, people, communication, and presentation skills.
- Flexibility in rotational/shifting schedule.
Perks and Benefits:
- Training and Development: We invest in your growth and skill enhancement.
- Health Insurance: Take care of your well-being with comprehensive health coverage.
- Mobile Schemes: Stay connected with our mobile packages.
- Gym Packages: Embrace a healthy lifestyle with gym benefits.
- In-House Canteen: Enjoy a variety of healthy food options right on-site.
- Monthly Events: Join our vibrant team for regular social and team-building activities.
- Free On-Site Parking: Hassle-free parking for your convenience.
- Staff Discounts: Unlock exclusive discounts in over 50 businesses.
- Dress Down Fridays: Embrace a more relaxed workday atmosphere.
Ready to thrive in a dynamic work environment? . Non-EU candidates currently in Malta are encouraged to apply.
A great opportunity to join a team in Mosta, Malta, and be a part of our dedicated team shaping the future of workforce planning!
SKILLS
Workforce Planning
Workforce planning & development
Bpo
Customer Service
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