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Job offers with languages in Europe

5 job offers found

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French Part-time Customer Service Advisor - Barcelona

Barcelona , Barcelona

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Relocation package
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Lead Generation Marketing Specialist with French+Relocation

Sofia , Sofia

Easy apply
Relocation package
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Customer service with a Native level of French

Faro , Faro

Easy apply
Relocation package
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Sourcing Execution Specialist with French

Prague , Prague

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Relocation package
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Customer Service B2B- Dutch - Retail -30K

Madrid , Madrid

Easy apply
Relocation package
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job offers of Newco Communications at Europe Language Jobs

French Part-time Customer Service Advisor - Barcelona

Barcelona , Spain

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DESCRIPTION

Calling all Customer Service Call Center Representatives! We're searching for exceptional individuals who can be the friendly voice on the other end of the line, ensuring our customers receive top-notch care. At our company, we prioritize creating fantastic service experiences and we want you to join us in this mission.

If you have a passion for providing outstanding customer service, thrive in a dynamic work environment, and genuinely enjoy connecting with people, this opportunity is for you! Become part of our team and make a positive impact on our customers' lives.

You will be working on a project where accuracy is an absolute must. You will deal with questions from credit card holders and ensure the security and protection of credit card details.


  • You will answer questions about for example:
  • Secure payment methods
  • Credit card balance
  • Help cardholders with any changes (e.g. Address change or limit change)
  • Explain and help with solutions for payment – refusals
  • Analyze possibly fraudulent transactions with cardholders


REQUIREMENTS



On this project, you need to be able to maintain security procedures around sensitive data. Paid training will be provided.

  • Strong communication/social skills
  • Positive attitude toward changes
  • Service-minded
  • Team player
  • Strong listening skills
  • Solution-oriented approach without losing an eye for detail
  • Ability to solve things independently and take ownership of your work
  • Motivation to contribute to our customer satisfaction and business success


What you need:

  • You need to be a French language expert, both in speaking and writing. Being a native-level speaker is a must-have.
  • Good knowledge of English is important too, as you'll need it to communicate with colleagues and handle customer interactions.
  • A high school diploma or equivalent qualification is necessary.
  • While previous experience in customer service or a related field is a bonus, it's not a deal-breaker if you don't have it.
  • Your communication skills should be on point, both when talking and writing, so you can confidently interact with customers and provide accurate information.
  • You're a master problem solver! We need someone who can tackle customer inquiries head-on and resolve issues efficiently.
  • Juggling tasks and paying attention to detail should be your thing, especially in our fast-paced environment.
  • Tech-savviness is a plus! Being comfortable using computer systems and different software applications is important.
  • Flexibility is key! We need team members who can work flexible shifts, including evenings, weekends, and holidays, because customer needs don't stick to a 9-to-5 schedule.


ARE YOU THE PERFECT CANDIDATE?
Hybrid French jobs in Europe