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Job offers with languages in Europe

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German-Speaking Customer Experience Officer

Remote , Remote

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Relocation package
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German Customer Care Agent - Remote

Remote , Remote

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Relocation package
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International Recruiter at Job Squad - Remote

Remote , Remote

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Relocation package
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job offers of XM at Europe Language Jobs

German-Speaking Customer Experience Officer

Remote , Remote

Mandatory:
DESCRIPTION

The role:

We are looking for passionate and self-motivated professionals to join our Customer Experience Team!

 

The main responsibilities of the position include:

  • Deal with clients’ inquiries via live chat, email and telephone
  • Perform personal clientele analysis and taking actions as required
  • Handle client inquiries appropriately and ensuring that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieving targeted results
REQUIREMENTS

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent German speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required

ARE YOU THE PERFECT CANDIDATE?
Remote German jobs in Europe