Become the technical expert who helps clients solve every problem!
Work on-site in Lisbon providing high-level technical support and collaborate with international teams to ensure the best customer experience.
Responsibilities:
- Troubleshoot and resolve technical issues for clients promptly.
- Manage requests, bugs, and troubleshooting cases via phone and email.
- Collaborate closely with engineering teams for reports and product improvements.
- Train clients on product functionalities and technical tools.