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13 job offers found
Job offers found for English and 1 other languages
13 job offers found
igaming
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Portuguese (PT) Customer Service in Cyprus
Mandatory
Optional
EnglishProficiency
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DESCRIPTION
We are looking for junior Customer Support Agents to join a fast-growing iGaming company in Limassol.
As a Customer Support Agent, you will communicate with the company’s clients and assist them with their inquiries. You will represent the company’s brand, ensuring a professional, polite, and responsible customer experience.
- Assist customers via live chat and email (majority of interactions)
- Handle up to 3 chats simultaneously
- Limited inbound phone calls
- Verify customer documentation (ID checks)
- Ensure high customer satisfaction
- Work on a 24/7 rotational shift basis
REQUIREMENTS
- Serious candidates ready to commit long-term
- Fluent Portuguese and English speakers
- At least 6 months of experience in customer support
- Positive, down-to-earth, and polite personality
- Availability to work shifts (including nights)
- European passport (mandatory)
OFFER
- €1,800 gross per month
- Performance bonus up to €250/month (based on customer satisfaction and productivity)
- Low taxation in Cyprus – No income tax if annual earnings are below €19,500, making Cyprus one of the most attractive tax systems in Europe.
- Shared accommodation for 2–4 weeks
- 2 return flights per year (up to €250 per ticket)
- Full medical insurance
- 22 paid holiday days per year
- Internal growth opportunities
SKILLS
Igaming
Handling Customer Orders
Problem-Solving
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