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Are you a French speaker looking for the next step in your career and want to work directly for a well-renowned tech company in Porto with actual development opportunities? Then read on!
We are currently looking for a skilled French-speaking Tech Support Agent to join our client's team in Porto in a hybrid setting.
Responsibilities
Support client existing customers with their technical and accounting issues over the phone, ticket and chat
Show its software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
Identify customer needs and forward such requests to our sales department
Work closely with all members of the Customer Support team to deliver a best-in-class experience for our customer
Requirements
Local in Porto, interested to move there or a clear plan of going there
Previous Customer Support experience or similar
Native French and professional English is mandatory
University degree in the field of economics, or other relevant vocational education such as commercial or technical training preferred
Determination, enthusiasm and willingness to learn
Offer:
1765 € base (14x) + 200 € (x12) in meal allowances + up to 416 € performance bonus (all amounts monthly)
Work From Abroad Program allowing up to 40 days of work outside your contracting country
Hybrid and Flexible work time with up to 50% home office
Onsite Onboarding in the HQ office for an optimal start
Regular Monday-Friday working hours (no late shift or weekend work)
Great compensation and benefits packages including stock-based options and regular salary reviews
Public transport friendly office
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
Care to hear more? Then apply via the link!
SKILLS
Detail Orientation
Empathy
Stress Resistance
Top companies hiring:
Top countries with French jobs:
Portugal
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Lisbon
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Sofia
Top countries with French jobs:
Portugal
Spain
Greece
Ireland
Bulgaria
Top cities with French jobs:
Lisbon
Athens
Barcelona
Dublin
Sofia
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