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167 job offers found
German speaking jobs
167 job offers found
igaming-support
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DESCRIPTION
- Provide customer care through chat, phone and email and being a representative outwards to our customers.
- Assist the Management Team in reporting technical issues and give insight to what is happening in the market
- Maintain customer records by following the correct data protection procedure
- Documenting customer contacts in order to provide a full customer history
- Resolve product or service problems by clarifying the customers’ complaint and determining the cause of the problem
- Assist the Management with other projects and duties when requested.
REQUIREMENTS
- Excellent written and verbal communication skills.
- Customer support experience in iGaming would of course be ideal, but we also consider other similar roles and industries.
OFFER
- Indefinite work contract with a probationary period of 6 months.
- The office is in St Julians, Malta. We work with a hybrid setting (3 days from office and 2 days from home). New starters however are expected to be at the office every day during their initial training period.
SKILLS
Effective Communication
Problem-Solving
Work Independently
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