Provide exceptional customer support for the German market
Investigate and resolve customer issues by reviewing past interactions and utilizing internal tools.
Finding solutions and providing first-class service
Building relationships and positive experiences
REQUIREMENTS
Fluency in German (C1)
Knowledge of English language appreciated
Strong analytical and problem-solving abilities.
Patience, empathy, and emotional resilience.
Availability for full-time hybrid or on-site work in Szczecin.
OFFER
Employment based on a labor contract.
Engaging training programs to support your professional development.
Comprehensive benefits package: private healthcare by LuxMed, MyBenefit with a monthly budget, private life insurance, MultiSport, fresh fruit on Wednesdays, and occasional Pizza Days.
Talent Development Program with transparent career pathways and promotion opportunities.
CNX Academy featuring a mentoring program.
CNX University providing unlimited online training resources.
Employee Referral Program with bonuses for recommending friends (up to 4000 PLN).
An amazing work culture that celebrates our diverse backgrounds and offers plenty of integration events on-site.