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29 job offers found
Job offers found for Spanish
29 job offers found
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DESCRIPTION
Spanish-Speaking Customer Service Representative
Location: Lisbon, Portugal
Working Hours: 40 hours per week | Rotational shifts, Monday to Sunday, 15:00–00:00
Choose the package that best suits your needs:
Option 1: Salary Package
€1,262 gross per month.
Option 2: Salary Plus Accommodation
€1,059 gross per month.
A private room in a shared apartment for the duration of your contract.
About the Opportunity
Are you fluent in Spanish and passionate about helping customers? Join an international financial technology company in Lisbon and become part of a dynamic team supporting small and medium-sized businesses across Europe and South America.
Our client is a Sweden-founded financial services company that became part of a world-leading financial services group. Since 2010, the company has developed innovative solutions that help merchants accept card payments, manage sales, access business financing, send invoices, process remote payments, and build online shops.
As an Operations Customer Expert I, you will deliver professional, friendly, and efficient customer support in Spanish across phone, email, and chat channels.
What You'll Do
Customer Onboarding: Assist customers with account creation and getting started with the platform.
Order and Logistics Support: Help customers with orders, deliveries, and related enquiries.
Technical Support: Troubleshoot issues involving the mobile app, card readers, and other accessories.
Financial Support: Respond to questions about transactions, deposits, and activity reports.
Product Recommendations: Identify customer needs and introduce relevant products and solutions when appropriate.
Customer Experience: Provide accurate, timely, and friendly support while maintaining high service standards.
What We're Looking For
Fluency in Spanish, both written and spoken.
Good command of English for training and internal communication.
Strong communication and problem-solving skills.
A customer-focused attitude and willingness to learn.
Ability to work in a fast-paced, international environment.
Flexibility to work rotational shifts, including weekends.
What's On Offer
Choose the package that best suits your needs:
Option 1: Salary Package
€1,262 gross per month.
Option 2: Salary Plus Accommodation
€1,059 gross per month.
A private room in a shared apartment for the duration of your contract.
Additional benefits and employment conditions can be discussed during the recruitment process.
Working Schedule
40 hours per week.
Eight working hours per day, plus a one-hour lunch break.
Rotational shifts from Monday to Sunday.
Scheduled working hours: 15:00–00:00.
Why Join The Company?
Work with an innovative international financial services brand.
Gain valuable experience in fintech and customer operations.
Develop your communication, technical support, and customer service skills.
Join a multicultural team in Lisbon, Portugal.
Ready for your next career opportunity?
Apply now and take the next step in your customer service career in Lisbon!
REQUIREMENTS
• Spanish: C2 / native-level proficiency
• English: B2 or above
• Minimum High School Diploma
• Previous customer service experience is preferred but not essential
OFFER
Choose the package that best suits your needs:
Option 1: Salary Package
€1,262 gross per month.
Option 2: Salary Plus Accommodation
€1,059 gross per month.
A private room in a shared apartment for the duration of your contract.