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Content Moderation (Spanish-speaking) - Social Media

Porto , Porto

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job offers of Concentrix Portugal at Europe Language Jobs

Content Moderation (Spanish-speaking) - Social Media

Porto , Portugal

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DESCRIPTION

Experience the power of a game-changing career

 

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a Content Moderator in Porto, Portugal (On-Site) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

 

Career growth and personal development

 

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

 

What you will do in this role

As a Content Moderator, you will:

  • Take an active role in reviewing user behaviours as well as ensuring the rules of the Virtual Reality areas
  • Analyze reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report
  • Be a central point of moderation between Virtual Reality users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment 
  • Will make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature
  • From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience 
REQUIREMENTS

Your qualifications

Concentrix is a great match if you:

  • Have a high level of Spanish (written and oral C1) and fluent in English (B2)
  • Possess excellent writing and verbal communication skills
  • Have the ability to multitask, possess critical reasoning skills, communicate effectively
  • Are a fast learner, diligent worker
  • Are proactive, self-motivated, and a great team player

 

If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

ARE YOU THE PERFECT CANDIDATE?
Spanish speaking jobs in Porto | Europe Language Jobs