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Spanish speaking jobs in Bulgaria

8 job offers found

Spanish speaking jobs in Bulgaria

8 job offers found

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Quality Auditing Analyst with Spanish, based in Sofia

Sofia, Bulgaria

Mandatory
Easy apply

Fitbit Products Support Specialist with Spanish and English

Sofia, Bulgaria

Mandatory
Easy apply
Relocation package

New
Online Sales Specialist with Spanish (Sofia, Bulgaria)

Sofia, Bulgaria

Mandatory
Easy apply
Relocation package

New
B2B Digital Sales Specialist with Spanish /Relocation for BG

Sofia, Bulgaria

Mandatory
Easy apply
Relocation package

Digital Trust and Safety Specialist with Spanish and English

Sofia, Bulgaria

Mandatory
Easy apply
Relocation package

New
Player Specialist for Riot Games Account with Spanish

Sofiya, Bulgaria

Mandatory
Easy apply
Relocation package

Solutions Consultant with Spanish and English

Sofia, Bulgaria

Mandatory
Easy apply
Relocation package

HIGHLIGHTED
Digital Marketing Solutions Specialist with Spanish

Sofia, Bulgaria

Mandatory
Easy apply

Spanish speaking jobs in Bulgaria. We are the most trusted international job board, offering the best jobs in Bulgaria for Spanish speakers at top companies! Use your language skills to find the right position and find your next experience abroad. Search through a wide variety of Bulgaria Spanish speaking jobs to find the perfect job for you - the positions are available in various sectors and for different levels. We upload our job board with new offers of Spanish jobs in Bulgaria every day, so make sure to check regularly!
DESCRIPTION
The Quality Auditing Analyst is responsible for monitoring and evaluating the performance of sales agents to ensure compliance with program standards and client requirements. This role involves analyzing call recordings, providing feedback, and developing strategies to enhance the quality of service and improve sales performance.

Responsibilities:
  • Complete quality audits of agent transactions each month per agreed schedule.
  • Provide timely, relevant, and possibly sensitive feedback to agents and their team manager.
  • Create and complete Quality Assurance reports and distribute to stakeholders.
  • Analyze quality results and provide training, process, and quality improvement recommendations.
  • Participate in internal and external client meetings re quality processes, the quality form, or quality improvement initiatives.
  • Participate in and or manage monthly calibration sessions with internal stakeholders and or the client.
  • Improve agent performance through the completion of side by side coaching.
  • Maintain all quality assurance metrics. Fulfil other quality coaching assignments as needed.
REQUIREMENTS
Job Qualifications:
  • At least 1-year of experience in Quality.
  • At least 1-year sales experience primarily outbound sales upselling, cross selling, online sales, or telemarketing relationship sales, ad sales, digital marketing.
  • Strong understanding of sales processes, techniques, and best practices.
  • Excellent analytical and problem solving skills.
  • Proficiency in using quality monitoring tools and CRM software.
  • Strong communication and interpersonal skills.
  • Attention to detail and a high level of accuracy in work.
  • Ability to work independently and as part of a team.
  • Fluency in Spanish.
  • Good level of English.

OFFER
We really value our employees and therefore we offer a substantial remuneration package for all roles, which includes:
  • Career Counselling
  • Additional paid time off
  • Flexible home office policy
  • Flexible benefits
  • Luxury health & dental insurance
  • Life insurance
  • Food vouchers
  • Fuel card
  • Multisport card
  • Employee Assistance Program
  • Bonuses for special occasions
  • Options to buy shares

Location: Sofia, Bulgaria
Work Model: Full time work from office
SKILLS
Quality Assurance
business processes outsourcing

Top companies hiring:

TP Portugal
Volvo Group
Apple
FrieslandCampina Service Center EMEA Kft.
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