Experience the power of a game-changing career in customer service! Our client is seeking Norwegian-speaking Customer Service Representatives to join their team onsite in Lisbon, Portugal.
Join a global leader in technology and services, helping world-renowned brands enhance their customer experience. This role offers full training, long-term growth potential, and a relocation opportunity to vibrant Lisbon, with a central office and full support for your career journey.
About the company
This global technology and services leader helps top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.
What will you do?
- Respond to inbound customer requests and document relevant case information
- Ensure excellent customer satisfaction through assistance with Pre-Sales, General Inquiries, and technical issues
- Escalate cases to higher support tiers when necessary
- Collaborate with technicians to resolve or close support tickets